Riverside Medical Practice

Ballifeary Lane, Inverness, IV3 5PW

Telephone: 01463 715999

nhsh.gp55841-reception@nhs.scot

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Scam GP telephone calls

Posted on January 30th, 2025

 

Please be aware of recent reports of members of the public receiving a call appearing to be from their GP asking them to press a button to update their details. Some of these messages suggest that if the person does not update their details, they will be removed from the GP practice list.​​​​​​​

What happens?

These calls:

  • Ask recipients to press a button to update their personal details.
  • Claim that failure to do so will result in removal from the GP practice list.
  • Sometimes include a link to click.
  • May display a foreign location, such as Spain, on the caller ID.

What to do

  • If you receive a telephone call from an unknow number asking you to update your details, hang up.
  • Do not provide any details or press a number on your handset.
  • If you receive a scam telephone call, you can report this to Police Scotland on 101.
  • Find out more about scam telephone calls on the National Cyber Security Centre website

For more information please visit NHS Counter Fraud Services

Opening Times

  • Monday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Wednesday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Thursday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Friday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED