Noticeboard

Practice Closures: 

Please note that in line with all NHS Scotland, Riverside Medical Practice will be closed on the following dates:

Friday 15th April 2022 (Good Friday)
Monday 2nd May 2022
Friday 3rd June 2022
Friday 1st July 2022
Monday 1st August 2022
Monday 26th December 2022
Tuesday 27th December 2022
Monday 2nd January 2023
Tuesday 3rd January 2023
The surgery will only be open for pre-booked appointments on the following dates:
Monday 18th April 2022 (Easter Monday)
Friday 14th October 2022
The phone lines will be closed therefore if you require medical advice that can't wait until the phones reopen the following morning, please contact NHS24 on 111.

Apologies for any inconvenience caused.  

SMEARS - Please don’t ignore your next smear invite.  If you missed your last smear test, contact us to find a time that suits you.  All women aged 25-64 across Scotland are invited to have a cervical screening test every three years from age 25-49 and every five years from age 50-64.

Follow us on Facebook:

www.facebook.com/Riverside-Medical-Practice-111535021438866

Patients still wishing to get ANY of their Covid vaccines, should attend one of the drop in clinics.  More details on clinics can be found here:

https://www.nhshighland.scot.nhs.uk/COVID19/Pages/Vaccination-SouthMid.aspx

If you would like to request an update to your vaccination record, please click on the following link:

https://www.nhsinform.scot/covid-19-vaccine/after-your-vaccine/request-an-update-to-your-vaccination-record/

English patients will be able to access vaccination passes here:

NHS COVID Pass - NHS (www.nhs.uk)

**PLEASE DO NOT ATTEND YOUR APPOINTMENT UNLESS ASKED TO BY A CLINICIAN **

Welcome to Riverside Medical Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Please assist our receptionists when you are asked for what may seem like personal details – the information is to help the doctor, nurse or healthcare assistant who is going to be dealing with your problem. All staff are bound by confidentiality protocols.

A New Way of Operating during the COVID-19 Pandemic

We’ve all had to adapt in the last 2 years – and that includes your local General Practice.

Your practice is open, and there are now more ways for you to access care.

So, when you call, you’ll be asked a few questions to see what way is best for you to get the help you need.

You might be offered help…

  • face to face
  • over the phone
  • or a video call

Depending on your needs it might be with a doctor, a nurse, a pharmacist or another expert in the practice team.

Right care, right place.

For more information, visit https://www.nhsinform.scot/gp

Coronavirus has changed the way health services work.  GP Practices are open, and have been throughout the pandemic, but services are being delivered differently.

If you think you need and appointment, please contact us.  It may be something that you can safely manage yourself, so you may want to get advice from the NHS Inform website, or your local pharmacist, before getting in touch. 

Most appointments are carried out over the phone, or through NHS Near Me, but if you need a physical examination, you'll need to see a clinician in person.  Practice staff will let you know the options available to you when you call.

If you have a face-to-face appointment, the practice may look a bit different, but please follow the guidance to help reduce the risk of infection.

These changes are in place to protect you, your family and staff.  Thank you for your patience and understanding.  For more information please visit nhsinform.scot/gp.

A useful video is available at:

https://www.youtube.com/watch?t=13&v=5hP9Yn5-zFE&feature=youtu.be

COVID 19 Vaccine

If you have a general query about the COVID-19 vaccine, please look on the NHS Inform website or use the national helpline 0800 030 8013 which is open from 8am to 8pm, seven days a week. Vaccine rollout to the general public, based on age and underlying health conditions, will start as soon as possible, and will depend on vaccine supply. This is likely to be at the start of the new year so please look out for a letter and a leaflet arriving in the post which will invite you to make an appointment for your vaccine. The first group to receive this will be the over 80s. Please avoid calling with any general queries about the COVID-19 vaccine as we are unable to give you any more information at this stage and we need to try and keep phone-lines open for people who are unwell and needing medical care. Many thanks for your ongoing patience and cooperation.

COVID-19 Passports

Work on this is progressing but in the meantime NHS Highland have advised
  • Patients should not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document.
  • International certification standards have not yet been agreed.
  • The Scottish Government is working to support the re-opening of international travel once it is safe to do so. Scottish Government is working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.
  • As part of this, Scottish Government are developing a technical solution that could allow people to access their Covid vaccination status directly Y

Video Consultations

If you have a video consultation, please CLICK HERE

InSPIRE

In 2017, a national campaign launched to make everyone in Scotland of the way the NHS are improving how it uses information from GP patient records.   For further information please consult www.spire.scot or call NHS Inform on 0800 22 44 88. 

Chronic Medication Service/Serial Prescribing

Riverside Medical practice is encouraging all patients prescribed repeat medication to register for the chronic medication service (CMS). This is a NHS service provided by all community pharmacies. The pharmacist will provide you with a review of your medication and discuss any problems you have, enabling you to get most benefit from your medicines. If you are registered for this service your doctor may issue you a serial prescription, which lasts for 24/48 weeks, and allows you to get further supplies of your regular medicines direct from the pharmacy. Please refer to the community pharmacy, of your choice, if you have any questions and also to register you for the service.

Important notice re online prescriptions

Please note the contraceptive pill cannot be ordered online - this prescription is obtained from the Practice Nurse when you attend your annual review appointment).  Click here to order your prescription on line

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features.  Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

 

(Site updated 28/06/2022)
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