**PLEASE DO NOT ATTEND YOUR APPOINTMENT UNLESS ASKED TO BY A CLINICIAN **
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Welcome to Riverside Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Please assist our receptionists when you are asked for what may seem like personal details – the information is to help the doctor, nurse or healthcare assistant who is going to be dealing with your problem. All staff are bound by confidentiality protocols.
A New Way of Operating during the COVID-19 Pandemic
Coronavirus has changed the way health services work. GP Practices are open, and have been throughout the pandemic, but services are being delivered differently.
If you think you need and appointment, please contact us. It may be something that you can safely manage yourself, so you may want to get advice from the NHS Inform website, or your local pharmacist, before getting in touch.
Most appointments are carried out over the phone, or through NHS Near Me, but if you need a physical examination, you'll need to see a clinician in person. Practice staff will let you know the options available to you when you call.
If you have a face-to-face appointment, the practice may look a bit different, but please follow the guidance to help reduce the risk of infection.
These changes are in place to protect you, your family and staff. Thank you for your patience and understanding. For more information please visit nhsinform.scot/gp.
A useful video is available at:
COVID 19 Vaccine
If you have a general query about the COVID-19 vaccine, please look on the NHS Inform website or use the national helpline 0800 030 8013 which is open from 8am to 8pm, seven days a week. Vaccine rollout to the general public, based on age and underlying health conditions, will start as soon as possible, and will depend on vaccine supply. This is likely to be at the start of the new year so please look out for a letter and a leaflet arriving in the post which will invite you to make an appointment for your vaccine. The first group to receive this will be the over 80s. Please avoid calling with any general queries about the COVID-19 vaccine as we are unable to give you any more information at this stage and we need to try and keep phone-lines open for people who are unwell and needing medical care. Many thanks for your ongoing patience and cooperation.
Work on this is progressing but in the meantime NHS Highland have advised
- Patients should not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document.
- International certification standards have not yet been agreed.
- The Scottish Government is working to support the re-opening of international travel once it is safe to do so. Scottish Government is working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.
- As part of this, Scottish Government are developing a technical solution that could allow people to access their Covid vaccination status directly Y
If you have a video consultation, please CLICK HERE
In 2017, a national campaign launched to make everyone in Scotland of the way the NHS are improving how it uses information from GP patient records. For further information please consult www.spire.scot or call NHS Inform on 0800 22 44 88.
Chronic Medication Service/Serial Prescribing
Riverside Medical practice is encouraging all patients prescribed repeat medication to register for the chronic medication service (CMS). This is a NHS service provided by all community pharmacies. The pharmacist will provide you with a review of your medication and discuss any problems you have, enabling you to get most benefit from your medicines. If you are registered for this service your doctor may issue you a serial prescription, which lasts for 24/48 weeks, and allows you to get further supplies of your regular medicines direct from the pharmacy. Please refer to the community pharmacy, of your choice, if you have any questions and also to register you for the service.
Important notice re online prescriptions
Please note the contraceptive pill cannot be ordered online - this prescription is obtained from the Practice Nurse when you attend your annual review appointment). Click here to order your prescription on line
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 19/04/2021)